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St. Joseph Medical Center has closed its urgent-care center in Reading

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Posted: Tuesday, February 1, 2011 3:29 pm | Updated: 5:14 pm, Sun Feb 13, 2011.

St. Joseph Medical Center discontinued the urgent-care program at its downtown Reading campus on Dec. 30.

At the same time, the hospital, which is based in Bern Township, extended hours and added staff at its,+PA&cid=10521308696640274368&ei=525ITcKKJoH58AbLrLGVBw&sa=X&oi=local_result&ct=placepage-link&resnum=4&ved=0CDQQ4gkwAw"> family-practice clinics at the city campus, Sixth and Walnut streets.

Four years of data showed that most urgent-care patients were using the center for the management of chronic illnesses, which do not respond and cannot be managed long-term with episodic treatment at an urgent-care center.

Also, data showed that some patients also were using the urgent-care center instead of the clinics where they already were patients.

"Our clinical experts here believe that people with chronic illnesses who are treated in a family-practice setting fare much better and have better outcomes over the long term," hospital spokesman Michael Jupina wrote in an e-mail.

"Why? Because we know them; we have treated them in the past, we know their health history, their family history and we see and monitor them on a regular basis. Family practice care is the right care for these types of patients."

Seeing patients with chronic illnesses in the family-practice system improves record keeping and lets patients see essentially the same nurses and doctors on a regular basis.

The urgent-care center had the capacity to see 28 patients a day.

With the expansion of staff and hours, and with a no-show rate nearing 30 percent, the clinics have enough capacity to meet that demand.

St. Joseph opened"> an urgent-care center in Blandon on Sept. 20.

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