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UGI Encourages Residents to Follow Safe Energy Practices during Holidays

from UGI Utilities, Inc.

UGI Encourages Residents to Follow Safe Energy Practices during Holidays

As residents begin to hold gatherings and decorate their homes and businesses for the
holiday season, UGI encourages all members of the community to remember the
following energy-related safety tips:

• Protect your family and co-workers from carbon monoxide (CO). CO is a
colorless and odorless gas that can build up inside a home due to malfunctioning
heating units or other fuel-burning appliances, as well as by blocked chimneys
and exhaust vents. While CO is odorless, a smoky or sooty smell is often
generated by the malfunctioning appliance or blocked chimney. Signs that an
appliance may be producing CO include condensation on walls and windows,
house pets becoming sluggish, and residents in the home suffering flu-like
symptoms or feeling unusually tired. Individuals who believe they may be
experiencing symptoms of CO poisoning should immediately seek fresh air and
prompt medical attention. UGI recommends that all homes have working CO
detectors on every floor, especially near heating equipment and bedrooms.
• Call UGI if you detect the odor of gas. An odorant that smells like rotten eggs is
added to natural gas to assist in detecting a gas leak. If you smell the odor of
natural gas, leave the building immediately, taking everyone with you and leaving
the door open. Do not use the phone, light a match, or switch anything on or off.
Once in a location where the odor of gas is no longer present, call 911 or UGI
from your cell phone or neighbor’s home. UGI’s emergency response number is
1-800-276-2722. UGI will send a service technician to investigate the odor
immediately. Emergency response is available 24-hours a day, every day. There
is no cost to investigate a report of a gas leak.

Additional safety tips are available on UGI’s website at www.ugi.com/safety.
UGI Utilities is a natural gas and electric utility with headquarters in Reading,
Pennsylvania. UGI serves more than 700,000 customers in 45 Pennsylvania counties and
one county in Maryland. Customers and community members are invited to visit the
UGI website at www.ugi.com; our Facebook page at www.facebook.com/ugiutilities; or
follow us on Twitter at www.twitter.com/ugi_utilities.