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2-1-1 Community Resource Launches Special Texting Code During Government Shutdown

from United Way of Berks County

Jan 23, 2019
United Way of Berks County

United Way organizations are committed to helping employees impacted by the federal government shutdown.

Within Pennsylvania, a special texting code was launched to provide informational updates and resource information. Furloughed employees in need of social services or resources can text FEDSD to 898-211 to sign up to receive updates each week day for the duration of the impasse. The text updates are reinforced by a mobile-friendly web page on United Way of Pennsylvania’s site, which is cataloging resources to help these employees. Employees are also reminded to call 2-1-1 , or text their zip code to 898-211, to speak to a resource navigator.

United Way of Pennsylvania, PA 2-1-1, the Pennsylvania AFL-CIO and the America Federation of Government Employees District 3 have partnered together to launch the special texting capability during the shutdown period.

• 2-1-1 is powered by United Way and is a free, confidential, comprehensive information and referral service that connects residents year-round with the health and human services they need. Individuals can reach 2-1-1 by calling 2-1-1, texting their zip code to 898-211 or visiting pa211east.org. 2-1-1 is available 24/7, 365 days a year; it is a bilingual service. (2-1-1 is not intended for emergency use.)

• Last year, 2-1-1 received over 7,300 inquiries from Berks County residents, which was nearly a 40% increase over 2017. Top needs centered on housing, utility, food and health program assistance.

• United Way recommends anyone seeking information and referral about community resources, to connect with 2-1-1.

All residents are reminded to call 2-1-1 for information and referral services for community needs around housing, utility and food assistance, as well as information related to child care, health programs and more.

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