“UGI recognizes the concern customers have regarding rising energy prices, especially during the heating season,” Chris Brown, UGI Vice President and General Manager of Rates and Supply, said. “Unfortunately, commodity costs for nearly all fuels have continued to increase, including the wholesale cost of natural gas. Despite this increase, natural gas remains a very economical energy choice backed by local, reliable shale gas supplies. I encourage customers who are on a limited or fixed income to reach out to UGI to see if they qualify for any one of our payment assistance programs.”
Mr. Brown added that natural gas prices in Pennsylvania continue to remain lower than in other parts of the country because of local Marcellus Shale production.
By law, utilities are required to pass the cost of the natural gas they purchase directly through to customers without any markup.
UGI recognizes some customers may have difficulty paying their heating bill. The Company offers budget billing, as well as multiple free payment options to customers who enroll in UGI’s online bill payment program, or the auto-deduction program to assist customers in managing bill payments.
In addition, customers with a limited or fixed income should visit www.ugi.com/customerassistance or call UGI at 1-800-UGI-WARM to determine if they are eligible for one of a number of energy assistance programs. In addition to company-sponsored programs, UGI can assist eligible customers in applying for federally-funded Low-Income Home Energy Assistance Program (LIHEAP) grants. UGI encourages customers to use energy wisely and make efficiency improvements in their homes.
UGI Utilities, Inc. is based in Denver, Pennsylvania and serves more than 670,000 natural gas customers in 45 counties in Pennsylvania. Additional information about UGI is available at www.ugi.com on Facebook at www.facebook.com/ugiutilities; and Twitter at www.twitter.com/ugi_utilities.