Join the Temple SBDC for a webinar on Customer Relationship Management (CRM). The webinar will discuss CRM as a tool for managing all your customer relationships, and data in order to communicate effectively. Several CRM tools are discussed.

Participants will learn:
What is Customer Relationship Management??

CRM Basics (Contact, Interactions, Experience)?

Where to start? Assessing Needs?

Picking a CRM Platform?

The webinar will end with a Q & A.