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CRM Basics
July 7, 2022 @ 12:00 pm - 1:00 pm
FreeJoin the Temple SBDC for a webinar on Customer Relationship Management (CRM). The webinar will discuss CRM as a tool for managing all your customer relationships, and data in order to communicate effectively. Several CRM tools are discussed.
Participants will learn:
What is Customer Relationship Management??
CRM Basics (Contact, Interactions, Experience)?
Where to start? Assessing Needs?
Picking a CRM Platform?
The webinar will end with a Q & A.