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Met-Ed Introduces Smart Meters to City Residents and Businesses

Met-Ed Introduces Smart Meters to City Residents and Businesses

Within the next few weeks, Met-Ed will begin installing smart meters for all our customers in the portion of our service territory served by the Reading service center. Deployment will begin in March 2018 and will continue through December 2018. 

As you may recall, installation of smart meter technology was included in the PA Act 129 Legislation passed in 2008 and requires electric distribution companies to deploy smart meter technology for all their Pennsylvania customers.   

This step toward a more modernized electric system will enable automated meter readings and enhance our ability to respond to outages faster and more efficiently. Plus, once the meters are fully operational, customers will have access to more detailed energy information to help them better understand their electricity use – which means they can then make informed decisions on how to manage and control their electricity consumption.   

Our contractor, Wellington Energy, will soon be installing smart meters on the homes and businesses in the City of Reading. To support the installation of this new technology, we will be sending customers information in the mail before meter installation occurs. Our customer contact center at 1-800-545-7741 is available to answer customers’ questions about the program and installation schedule.   

Please note: the installation of a smart meter does not mean that the meter location on the structure changes. In nearly all cases, the meter location will remain the same and it will be no more or less apparent than the existing meter is now. 

Please advise your staff and the police department that company representatives will be in the City installing smart meters on homes and businesses served by Met-Ed.  

Information on smart meter technology, security and privacy, safety and FAQ is available on our websites at     (English)    (Spanish)