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Customers Bank Promotes Frost to Executive VP, Chief Administrative Officer

by Customers Bank

Jun 11, 2021
Customers Bank

Jennifer Frost, new Executive Vice President and Chief Administrative Officer of Customers Bank

Customers Bank is pleased to announce Jennifer Frost has been promoted to Executive Vice President and Chief Administrative Officer. Frost will also join the Management Board.

Previously, Frost served as senior vice president, deputy chief administrative officer and was responsible for leading the bank’s efforts to digitize many of the institution’s operations and processes, as well as the products and services, with a focus on providing greater convenience and benefits to customers and team members.

“Customers Bank is continuing to grow, and we are excited to elevate Jenn within the institution. Jenn has been a leader of our digitization and we look forward to her continued dedication to our customers and the contributions she will bring to the management board to increase our franchise value,” stated Sam Sidhu, Vice Chairman and Chief Operating Officer of Customers Bank.

Frost’s experience spans more than 20 years of senior management roles of increasing responsibility within leading financial institutions. Most recently, Frost served as Executive Vice President and Deputy Chief Administrative Officer for Customers Bank. Earlier in her career, Frost held executive positions at QNB Bank, Republic First Bank and J.P. Morgan.

Frost earned her Bachelor of Science from the University of Pittsburgh and her Master of Business Administration from Villanova University. She is also a graduate of the Stonier Graduate School of Bank at the University of Pennsylvania. Frost is an active member of the community and has served on numerous boards and as a committee member for organizations throughout the region. Frost currently serves as Treasurer and Chair of the Finance Committee, as well as a member of the Executive Committee and Women’s Scholarship Tea Committee for the Bucks County Community College Foundation. She was also a recipient of Lehigh Valley Business Journal’s 40 Under 40 award.

To learn more about Customers Bank, please visit

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