Despite this decrease, UGI recognizes some customers may have difficulty paying their heating bill. The Company offers budget billing, as well as multiple free payment options to customers who enroll in UGI’s online bill payment program, or the auto-deduction program to assist customers in managing bill payments.
In addition, customers with a limited or fixed income should visit www.ugi.com/customerassistance or call UGI at 1-800-UGI-WARM to determine if they are eligible for one of several energy assistance programs. In addition to company-sponsored programs, UGI can assist eligible customers in applying for federally-funded Low-Income Home Energy Assistance Program (LIHEAP) grants
UGI encourages customers to use energy wisely and make efficiency improvements in their homes. Additional information on energy efficiency programs is available on UGI’s website at www.ugi.com.
UGI Utilities, Inc. is based in Denver, Pennsylvania and serves more than 740,000 natural gas and electric customers in 45 counties in Pennsylvania. Additional information about UGI is available at www.ugi.com on Facebook at www.facebook.com/ugiutilities; and Twitter at www.twitter.com/ugi_utilities.